Dealing with negative social media

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One of the biggest fears people have with putting their businesses on social media is dealing with negative comments. Those that do take the plunge often assume that the best thing to do is to delete negative comments and any mistakes they make themselves.

But social media offers you unique opportunities to turn negative comments into positive coverage – so long as you deal with things quickly and in the right way.

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Convergence networking: when social media meets face-to-face

Convergence networking

This past decade there has been one buzz term to rule them all: social networking.

But before people started relying on Facebook and LinkedIn to meet others, we would gather in rooms and “network” with people face-to-face… and guess what? We still do!

And the two needn’t be mutually exclusive – they actually work very well together.

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